Privacy Policy for Aurea App with Zane

Effective Date: 26/11/2025

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1. Introduction

Welcome to Aurea, your intelligent mental wellness companion guided by Zane, your AI-powered emotional therapist. We are committed to protecting your privacy and ensuring that your personal information is handled with transparency, integrity, and care.

2. Information We Collect

We may collect the following information from you when you use Aurea: - Personal identification information (name, email address, avatar preferences) - Emotional input data (mood check-ins, session entries, journal reflections) - Device information (type, OS version, app usage analytics) - Voice and text entries for sessions and journals

3. How We Use Your Information

We use your data to: - Provide personalized therapy experiences via Zane - Track your mood trends and journaling insights - Enhance your experience using machine learning and AI personalization - Maintain app performance and detect bugs or issues

4. Data Storage & Security

All data is encrypted both in transit and at rest. Journals and personal reflections are stored securely using AES-256 encryption. We utilize Firebase, Firestore, and secure cloud platforms that comply with GDPR and CCPA standards.

5. Voice Data & AI Use

If you opt-in to use voice input, your speech may be transcribed using Whisper or similar services. We do not store raw audio unless explicitly allowed. All AI services (e.g., OpenAI) are used with strict security protocols.

6. Data Sharing

We do not sell or rent your personal data. We may share minimal information with third-party services solely for functionality and performance enhancement. All third-party services used comply with strict privacy standards.

7. Your Rights

You have the right to access, edit, or delete your data at any time. Requests can be made directly through the app under Settings > Data Management. 8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or until you request its deletion.

9. Children's Privacy

Aurea is not intended for users under the age of 13. We do not knowingly collect data from children.

10. Updates to this Policy

We may update this policy occasionally to reflect improvements or legal changes. We will notify users in-app for any major revisions.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: support@aureaapp.com